Personal Accounts - Disposable and Custom Aliases
Last modified on 31 October 2017 11:06 AM
This article will give more information on disposable and custom aliases for Personal Accounts. To learn more about aliases for Business Accounts, please click here.
StartMail has robust support for both permanent ("custom") and disposable email aliases, in order to give you even more privacy options.
To learn more about aliases, please read the overview below, or follow this link to view a video. Please note that the video states that StartMail Personal Account owners receive 3 aliases, but we've since increased this number to 10 custom aliases. We'll update this video in the near future.
In brief, an alias allows you to send and receive email at an email address different from your master StartMail account address. These email aliases can be permanent or temporary, and unlike typical StartMail addresses, they end in "use.startmail.com" instead of "startmail.com". This is done to ensure that email aliases, of which there can be many, do not conflict with the address options available for master email addresses. As a result, an email alias (whether custom or disposable) will look similar to the format of "email@example.com".
StartMail allows you to use two different types of aliases:
Disposable email aliases have a maximum lifespan of 2 weeks, while Custom aliases last forever.
Importantly, aliases never display the name associated with your account in the From: field or elsewhere. Only the chosen alias is shown.
Please note that emails sent to and from disposable or custom aliases will appear in your account's Inbox and Sent folder, just like emails sent to or from your main StartMail account address. Aliases do not have their own folders.
Why use a disposable email alias?
Why use Custom aliases?
To create a Custom alias, fill out the field next to "Create custom email alias:" and then click the green Create alias button to finish the process.
To create a Disposable alias, just click the green "Generate alias" button.
You can also create an alias on the fly by clicking Create email alias next to the From: field when you are composing an email:
To begin, log in to StartMail on the Web and go to Settings > Email aliases.
To delete an alias, click the trash can icon next to the alias(es) you wish to delete. Note that if you delete an alias, you will not be able to re-use it. If you think you will want to re-use an alias, consider deactivating it instead.
When you delete an alias (or its lifespan is exceeded), everything StartMail knows about the alias disappears from the system. We only store a record of a hash corresponding to the alias and use that to keep track of which aliases have been in use without recording any details about the user. The use of hashes is an established technique to store information about a piece of data without needing to retain the actual data itself. You can read more here. Furthermore, email sent from an alias is not traceable, even by us, back to your account once the associated system backups have expired (maximum three days).
To send an email from an alias, choose your identity from the selection list next to the From: field (or create an email alias on the fly by clicking Create email alias) and type your message as you would normally.
It is also possible to send email from your alias(es) from many common IMAP clients (e.g., Thunderbird, Mail). Consult the support documentation for your client or our guide on configuring aliases with OS X Mail and the iOS Mail app.
You can also have all of your incoming emails addressed to your alias, automatically go into one specific folder. Please click here for more information.
Number of aliases that can be created
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