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How do I close my StartMail account?
Last modified on 20 February 2020 10:39 AM

We're sorry to see you go. If there's something we could be doing better, or an issue with your account that hasn't been resolved, then please contact us at and let us see if we can help.

Please note: Terminating your account is a permanent act. We cannot restore your account, including the contents of your inbox or sent messages, once an account has been terminated. This is a feature of our in-depth privacy protections.

To close your account, please follow the steps below:

  1. Log in to StartMail using a Web browser, and in the upper right-hand corner, click Account.

  2. Click Terminate your account

  3. Review the information in the popup, select the Yes, I want to delete my account box, and enter your Account password. Then click Continue.

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