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How do I close my StartMail account?
Last modified on 29 August 2017 05:42 PM

We're sorry to see you go. If there's something we could be doing better, or an issue with your account that hasn't been resolved, then please contact us at and let us see if we can help. 

To close your account, please follow the steps below. Note: Terminating your account is a permanent act. We cannot restore your account, including the contents of your inbox or sent messages, once an account has been terminated. This is a feature of our in-depth privacy protections.


1. Log in to StartMail using a Web browser, and in the upper right-hand corner, click Account.


2. Click Terminate your account


3. Review the information in the popup, supply the necessary information and click Continue. Please be sure to read the warnings and information before you proceed.


If you are unhappy with your StartMail account service, we first encourage you to communicate with our Support Team at so we can attempt to remedy the issue.

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