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How to deactivate two-factor authentication (2FA)
Last modified on 17 June 2017 07:30 PM

There are two ways to deactivate two-factor authentication. (1) At the Settings>Account menu and (2) during login.

 

1. At the Settings > Account menu [https://www.startmail.com/settings/account], you can disable two-factor authentication by clicking on the red “Disable” button.



The following pop-up will appear prompting you to enter the account password. After correctly entering your password, two-factor authentication will be turned off/deactivated for your account.

 

2. When you log into your account that has two-factor authentication enabled, you first need to enter your username and password. On the next screen you will be prompted to enter your 2FA token or 2FA deactivation code.

When entering the deactivation code at this stage, your account's two-factor authentication will be disabled.

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