Security Certificate Issues
Last modified on 30 September 2019 09:51 AM
Security Certificates are used for the StartMail website and for IMAP connections. Their purpose is to verify that you are safely connected to StartMail. Below you will find some of the most common issues users face with the StartMail Security Certificates.
Here are some examples of error messages displayed when the Security Certificate is missing or incorrect.
Fixing Certificate Errors
Operating Systems use a global certificate database available to all applications, so on a regular machine you will not need to install our certificate separately.
If for some reason you install certificates on your machine on a case-by-case basis, you will need to install the Intermediate Certificates for Let's Encrypt.
You can find more information about that on this page: https://letsencrypt.org/certificates/
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