RSS Feed
Browse by Topic > Security & Reliability
In September 2019, we have disabled TLS versions 1.0 and 1.1 across our web services. These are encryption protocols to access our website. We have made this change to keep our servers safe and secure. This means you can no longer access our website...
There are two ways to deactivate two-factor authentication. (1) At the Settings>Account menu and (2) during login. 1. At the SETTINGS > ACCOUNT menu [https://www.startmail.com/settings/account], you can disable two-factor authentication by clicking ...
Two-factor authentication or 2FA adds an additional layer of authentication when you log into your StartMail Account. Two factor authentication secures your account by requiring something you know (your password) with something you have (a code generat...
StartMail uses HTTP Strict Transport Security (often abbreviated as HSTS). HSTS is a security feature that lets a website tell browsers that it should only be communicated with using HTTPS instead of using HTTP. HTTPS (contrary to HTTP) works over s...
StartMail stores all email messages securely on our mail servers in each user's vault. When you are logged out, your user vault is closed and it is not technically feasible to put anything in or take anything out. When new mail is received for a clo...
The servers that host StartMail are our property. We own them. We locate our servers in data centers so we can take advantage of the fast and robust network interconnections, electrical redundancy, high availability infrastructure and the physical a...
Perfect Forward Secrecy (PFS) is an additional protection mechanism that makes our use of Secure Socket Layer (SSL)/Transport Layer Security (TLS) encryption even more secure. SSL/TLS, which protects your StartMail messages by encrypting each message, ...
Your recovery email address is not stored in the secure vault. If you ever lose or forget your password, we will be able to help you by sending a password reset link to your recovery email address. Therefore, the recovery email address must be stored o...
This article will provide more information about the kind of encryption StartMail uses. To learn how to get started with StartMail email encryption, please click here [1]. StartMail supports Transport Layer Security (TLS) version 1.2. Some older ...
When you delete an email, there is no artificial delay between when you click delete and when that message is actually deleted from StartMail servers. It's practically instant, so there's no need to worry about StartMail retaining anything you don't wa...
StartMail supports the capability to digitally sign your message to another user using your PGP key pair. Your digital signature serves a similar purpose as a hand-written signature. It authenticates the source of a message. Additionally, it timesta...