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StartMail considers privacy a fundamental human right. Privacy is our mission! StartMail makes email encryption easy - to help protect your digital privacy. WHAT IS ENCRYPTION? Encryption is transforming data in such a way, that it becomes unrea...
"Heartbleed" is a security vulnerability in OpenSSL (Secure Socket Layer) encryption that was made public on April 8th, 2014. Heartbleed gives read access to the memory of the encryption functions of vulnerable servers, allowing attackers to steal the ...
Popular, pervasive and, unfortunately, anything but private, Facebook and Twitter aren't going anywhere any time soon. Among the social media giants' questionable privacy practices is their social media widget, found on a vast number of popular site...
StartMail uses an enhanced version of the traditional SSL certificate to provide additional assurance that you are safely connected to the actual StartMail.com web site. The presence of an Extended Validation (EV) certificate is indicated by the text "...
OPENING A LINK As a privacy measure, StartMail will warn you every time you click an external link in one of your emails. Clicking on an external link will take you off the StartMail website. This means that the website could potentially add cookies...
StartMail has a privacy feature called "header stripping." When an email is sent from StartMail, either through our Web interface or an email client, the following information is stripped from the StartMail sender's email: * Information about your ...
In general, you may configure your StartMail account to work with your email client [1]* using the IMAP protocol just one time. If you should change your StartMail account password, your IMAP account configuration will not be affected. You may, however...
Your PGP passphrase is a sequence of words or other text that is used to control access to your encrypted mail. Your PGP passphrase does not expire. If you wish to change your PGP passphrase, follow these steps: * From a Web browser, log in to your...
There are two ways to deactivate two-factor authentication. (1) At the Settings>Account menu and (2) during login. 1. At the SETTINGS > ACCOUNT menu [https://www.startmail.com/settings/account], you can disable two-factor authentication by clicking...
Two-factor authentication or 2FA adds an additional layer of authentication when you log into your StartMail Account. Two factor authentication secures your account by requiring something you know (your password) with something you have (a code generat...
If your account has two-factor authentication enabled and you are stuck after entering your username and password correctly, you need to enter your Time-based One-Time Password (TOTP), generated by your authentication app, or your 2FA deactivation code...
StartMail stores all email messages securely on our mail servers in each user's vault. When you are logged out, your user vault is closed and it is not technically feasible to put anything in or take anything out. When new mail is received for a clo...
To log out, simply click the LOG OUT link in the upper right-hand corner of the screen. To view a video about the importance of logging out of StartMail, click this [1] link. If you forget to log out, you will automatically be logged out when you e...
Clicking underneath the dot to the left of the sender's name in your inbox will change that email (or email thread) status from read to unread, and vice versa. Email will have to be marked individually. Once an email is marked unread, you will see a...
StartMail has a zero-tolerance policy regarding spam, junk or any other form of unsolicited messages. In order to prevent abuse of our service, we implemented a limit to the number of messages that can be sent within a certain timeframe. If you exceed ...
Choosing a strong password - resistant to guessing and brute-force hacks - is an important component of email security. StartMail will also assess your password's strength for you, and for the sake of your security, passwords deemed "too weak" will not...
Your recovery email address is not stored in the secure vault. If you ever lose or forget your password, we will be able to help you by sending a password reset link to your recovery email address. Therefore, the recovery email address must be stored o...
When sending encrypted email, it is important to also encrypt any attachments. StartMail has adopted the PGP/MIME message structure for outgoing messages because it encrypts all attachments without exposing metadata about them. This is done completely ...
StartMail has several instructional videos that can help demystify PGP encryption. 1.STARTMAIL ENCRYPTION AND PGP OVERVIEW VIDEO Link: https://www.startmail.com/settings/encryption [1] (when you are logged into your StartMail account, click "Set...
_PLEASE NOTE THAT THE COMPLEXITY OF THIS PROCESS AND THE FACT THAT IT INVOLVES THIRD-PARTY PRODUCTS MEANS WE ARE UNABLE TO PROVIDE CUSTOMER SUPPORT OR ADDITIONAL HELP FOR THESE INSTRUCTIONS._ We designed StartMail to be easy to use with PGP encrypti...
SSL - or Secure Sockets Layer - is a set of cryptographic protocols used to establish an encrypted link between your computer and StartMail. StartMail uses SSL and a related technology, TLS, to make sure that all of your communications with StartMail -...
The Electronic Frontier Foundation (EFF) [1] is a reputable nonprofit organization dedicated to preserving civil liberties in the digital world. As part of its research and user education efforts, the EFF recently published a Secure Messaging Scorecard...
Click here to review StartMail's Privacy Policy [1]. Links: ------ [1] https://www.startmail.com/privacy privacy policy security
When you delete an email, there is no artificial delay between when you click delete and when that message is actually deleted from StartMail servers. It's practically instant, so there's no need to worry about StartMail retaining anything you don't wa...
StartMail has a security feature that restricts your session to the IP address from which your StartMail session originated. What that means is that StartMail will log you out if your IP address changes during a single session. If you are using Tor,...
Email headers are a body of text at the top of every email that contains information about the email. While typically hidden from users, they contain important details like the values of the To, From, CC, and BCC fields, the subject of the email, and d...
WHAT IS PGP ENCRYPTION? PGP (short for Pretty Good Privacy) is a public key encryption program originally written in 1991. Since that time, PGP has become the standard for encryption of email on the Internet. "Pretty Good Privacy" is actually a bit ...