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StartMail Business Accounts users have the option to create aliases ending with their custom domain, which can be assigned to multiple Staff Accounts. In addition, Staff Accounts are able to create custom aliases and disposable aliases that end with th...
A StartMail Business Account has robust support for both Custom and Disposable email Aliases. In brief, an alias allows you to send and receive email at an email address different from your master StartMail account address. StartMail allows you to u...
You need to update the Domain Name Service (DNS) records of your domain in order to use StartMail. You have to configure this in the management console of your domain host, not in the StartMail Business menu. Every domain host can use a slightly var...
Before you can use StartMail with your own domain, we need to verify that it is really yours. You can verify the domain ownership by adding a DNS TXT-record in your domains' DNS settings with a token that we supply. You have to configure this in the ma...
The passwords of all mailboxes of your Business Account can be reset in the Business menu, using the Master Key. In order to reset your account, please contact the administrator(s) within your company or organization. By design, StartMail is not abl...
StartMail will direct all email addressed to postmaster@yourdomain.com and abuse@yourdomain.com to your Admin Accounts. Please make sure to monitor these messages. If the Setup Account is your only Admin Account, we recommend setting up a notificati...
A number of steps have to be taken to be able to receive emails of your domain on StartMail. Please stick to the procedure provided in this document. 1. REGISTER A SETUP ACCOUNT. To do this, go to StartMail.com, click on Signup and select "Start ...
StartMail Businesss Account seats may be purchased for an annual fee of $59.95 USD (€49,95 Euros) per seat. We accept Visa, MasterCard, American Express, and PayPal. Various other country-specific payment methods are also accepted. [1] Please note: ...
Deleting a Staff or Admin Account will cause all email messages to be permanently deleted along with the account. We therefore recommend backing up any important email before deletion of the account. Once an account has been deleted, it is possible to ...
If the Master Key is lost, there is nothing StartMail support can do to recover it. Without the Master Key, it is no longer possible to reset the passwords or recover the PGP keys of accounts within your Business Account. If the Master Key is perma...
A Business Seat or Seat in short, is a space that can be used to activate a Staff Account. When setting up your Business Account, you will need to purchase one Seat for each Staff Account you would like to have active concurrently. A Seat will be valid...
A Setup Account is the initial account from which your domain setup needs to take place. When signing up for a StartMail Business Account, a Setup Account is immediately created. Upon creation of your Business Account, you will be directed to your Setu...
A Staff Account is an email account of your own domain. Seats are needed to activate Staff Accounts. A Staff Account has the following features: * 10 GB of storage * Up to 10 default StartMail aliases * Many more disposable StartMail aliases...
DKIM, which stands for DomainKeys Identified Mail, is a method of email authentication. Through DKIM, the receiving mail exchangers are able to detect so-called email spoofing, a technique often used by spammers and phishers to forge an email address. ...
SPF, which stands for Sender Policy Framework, is an email validation mechanism designed to detect so-called email spoofing, a technique often used by spammers and phishers to forge a sender email address. SPF allows the administrator of a domain to...
When your Business Setup Account is created, your Master Key will be shown only once: at signup. This key will allow you to perform the most secure actions for all accounts created within your Business Account. WHAT DOES IT DO? The Master Key can...