RSS Feed
Browse by Topic > StartMail - New & Improved Features
To add a new contact to your StartMail account: * From a web browser, log in to https://mail.startmail.com [1] * Click CONTACTS in the top right corner. * Then, select ADD CONTACT. * Enter the contact's information, then click ADD CONTACT at ...
In order to attach a file to your email, you can use one of the following methods: METHOD 1: \"ATTACH A FILE\" LINK * Navigate to https://mail.startmail.com [1] and log in to your StartMail account. * Compose a new email by clicking on the COMP...
In order to compose and send an e-mail, please follow these instructions: 1. Click on "Compose". 2. To send an e-mail, you must add at least one recipient in the "To:" field of the header. Type in the first few letters of the desired e-mail ad...
CREATE A CONTACT GROUP 1. Log in to your StartMail email account via https://startmail.com [1]. 2. Click on CONTACTS in the top right navigation bar. 3. Click MANAGE GROUP on the left panel. 4. Click on ADD CONTACT GROUP. 5. Enter the de...
If you would like to create an Alias from the compose view, go through the following steps: * In your StartMail inbox, click on COMPOSE * Click on CREATE ALIAS * Either select the GENERATED ALIAS option to generate a random alias, or select the ...
To create a StartMail Trial account, go through the following steps: * Navigate to https://www.startmail.com/ [1]and click on Sign up for an account * Fill in your USERNAME, DISPLAY NAME, and VERIFICATION EMAIL and click onthe button Sign up * Y...
OPENING A LINK As a privacy measure, StartMail will warn you every time you click an external link in one of your emails. Clicking on an external link will take you off the StartMail website. This means that the website could potentially add cookies...
If you would like to change your font color in StartMail, go through the following steps: * At the top of your StartMail inbox, click on Compose * To change the default font color, click on the font color field. * Pick a new font color....
If you would like to remove your payment method details in StartMail, go through the following steps: * At the top of your StartMail inbox, click on SETTINGS * Click on MANAGE MY SUBSCRIPTION * Click on PAYMENT METHODS * Select the payment met...
To change the PGP passphrase of your StartMail account, go through the following steps: * At the top of your StartMail inbox, click on SETTINGS * In the menu on the left side, click on ENCRYPTION * Select your PGP key pair. * In the detailed m...
If you would like to add or change your signature, go through the following steps: * In your StartMail inbox, click on SETTINGS * Click on MAIL SETTINGS * From here you will be able to set your default signature using a variety of rich text form...
To add StartMail to your home screen on an Android device, go through the following steps: * Navigate to https://mail.startmail.com/login [1] using Google Chrome and open the menu by tapping the three dots on the top right corner. * Select ADD TO ...
To add StartMail to your home screen on an iOS device, go through the following steps: * Navigate to https://mail.startmail.com/login [1] using Safari and select the SHARE button. * Select ADD TO HOME SCREEN * Select ADD * StartMail has now be...
To attach your public key to all outgoing mail by default, go through the following steps: * In your StartMail inbox, click on SETTINGS * In the menu on the left side, click on ENCRYPTION SETTINGS * Click on the toggle button under ATTACH MY PUB...
You can change the layout of your inbox by clicking the LAYOUT button in the upper right corner: From here, you have the following options. SPACING: DEFAULT VS. COMPACT. Default separates your email into messages from "Today" and "Earlier" and ea...
Your StartMail account password does not expire, but you may wish to change your account password periodically. To change your StartMail account password, follow the steps below. * From a web browser, log into your StartMail account at https://m...
To deactivate 2FA from your StartMail account, go through the following steps: * In your StartMail inbox, click on SETTINGS * Under TWO-FACTOR AUTHENTICATION, click on DISABLE * Enter your password and click on CONFIRM * A message will appear ...
Follow these steps to decrypt a PGP-encrypted email: * Click on the message you want to decrypt. * Click "View message". * Enter your PGP passphrase and click "View message". The message will then be decrypted. decrypt encrypt pgp passphras...
If you would like to empty your trash, please follow these steps: * Select the TRASH folder and click on EMPTY TRASH * A confirmation window will appear. Click on DELETE * A notification will appear at the bottom of your screen * Your TRASH fo...
To encrypt all outgoing mail by default, go through the following steps: * In your StartMail inbox, click on SETTINGS * In the menu on the left side, click on ENCRYPTION SETTINGS * Click on the toggle button under ENCRYPT OUTGOING MAIL BY DEFAUL...
This article assumes you and your recipient(s) have set up PGP encryption. If you have not set up PGP encryption, first refer to this support article [1]. Follow these steps to encrypt your email: * Log in to https://startmail.com * Click Compo...
FROM ANOTHER STARTMAIL USER WITH A PGP KEY. When you send an encrypted email to another StartMail user with a PGP key, their public key will automatically be added to your PGP keyring. WHEN YOU RECEIVE A PGP-ENCRYPTED EMAIL FROM A NON-STARTMAIL USER...
Although our Spam filter is state-of-the-art, it is unique to each user's email experience and therefore may take more time to work. Over time StartMail's anti-spam feature will be "trained" to identify spam delivered to your inbox, based on the email ...
To renew the subscription of your StartMail account, go through the following steps: * At the bottom of your StartMail inbox, click on RENEW SUBSCRIPTION OR Click on SETTINGS Click on MANAGE MY SUBSCRIPTION * Select your COUNTRY and click on NE...
In addition to using a web browser to access your StartMail account, you may also add your account to an email client on your mobile device or laptop/desktop. IMAP allows you to synchronize your StartMail account between the web browser and up to five ...
Two-factor authentication (also known as 2FA) adds an additional layer of authentication when you log into your StartMail account. Two-factor authentication secures your account by requiring something you know (your StartMail password) with something y...
To sign all outgoing mail by default, go through the following steps: * In your StartMail inbox, click on SETTINGS * In the menu on the left side, click on ENCRYPTION SETTINGS * Click on the toggle button under SIGN OUTGOING MAIL BY DEFAULT * ...
StartMail supports the capability to digitally sign your message to another user using your PGP key pair. Your digital signature serves a similar purpose as a hand-written signature. It authenticates the source of a message. Additionally, it timesta...
At StartMail we highly value the security of your account. Our security features prevent any staff member from accessing your password and provide an added safeguard against unauthorized access to your email. While improving the security of StartMai...
It is very important that you click the Log out button after before you close your Startup mail session. If you forget to do so, you will not automatically be logged out until you completely close the browser. However, if you only close the browser w...
1. WILL ANYTHING CHANGE IN TERMS OF THE PRIVACY OF MY ACCOUNT? No. During the development process for the New version of StartMail focused on adhering to its core values which include "privacy by design" and "minimal data retention". As a result, w...
Password-Protected Messages (PPMs) are an easy way to securely communicate with people who don't have a StartMail account or a PGP key. Follow these steps to use PPMs: * Compose an email and click ENCRYPT * Click Send encrypted * Fill out Encrypt...
To choose a font in StartMail: * Log into your account at https://mail.startmail.com [1]. * Choose the SETTINGS option in the top Navigation Bar. * Then, choose MAIL SETTINGS in the left column. * Under DEFAULT TEXT STYLING, choose the color, ...
This article explains how to select multiple messages in your StartMail account. This allows you to move up to 50 messages at a time, mark them as spam, delete them, mark them as read / unread, or flag them in general. 1. Log in to your StartMail...
If you do not want to have to share your private email address every time you are asked to provide it, use an alias instead. Aliases are easy to create and to use, and can also be temporarily disabled or permanently deleted with just a few clicks. C...
StartMail allows you to create and manage your own custom folders and subfolders. To create a folder: * Log into https://mail.startmail.com [1]. * Click MANAGE FOLDERS at the bottom left of the screen. * Then, select ADD FOLDER at the bottom...
We just introduced New StartMail to all of our users! To access this new StartMail version, just click on the green "Use new StartMail" at the top of the Classic StartMail Inbox page or go to https://mail.startmail.com [1]. Click here for a full ove...
WHAT IS A PASSPHRASE? A passphrase is similar to a password, but is generally longer than a password for additional security purposes. A passphrase is typically composed of multiple words, being more secure against standard dictionary attacks, where...
You can use the following keyboard shortcuts in your StartMail inbox: KEY(S) ACTION c / m Compose new email r Reply to recipient g Reply to all recipients f Forward email d / Del Move email(s) to trash n ...
You can use the following payment methods when purchasing or renewing the subscription of a StartMail account: * Visa * Mastercard * American Express * PayPal * Bitcoin (Accepted for Personal Accounts only. Please contact support (support@s...
StartMail uses the following type of cookies: * Session cookies * Functional cookies * Persistent cookies StartMail uses these cookies for the following purposes: * To be able to stay logged in to the StartMail service for a set period of...
StartMail is supported in the following web browsers: * Safari * Google Chrome * Mozilla Firefox * Microsoft Edge Other web browsers, or unsupported (old) versions of the web browsers listed above _may_ work, but are not guaranteed to do so...
If you are being logged out of a session automatically without you specifically choosing to do so, this is likely because of a time period you have selected on the ACCOUNT SETTINGS page. To change the time it takes before being automatically logged ...