This article describes the following advanced functions in the three point menu of the editor.
View source
Sometimes you are unsure whether an email is from a given sender or not. A glance at the email's header can help in this case.
- Click on the email you want to inspect.
- Then click on the three horizontal dots in the editor window and open View source.
- Now you can see the email's complete source text. In this case, the email supposedly came from PayPal, but PayPal is not mentioned in the return path.
If this step reveals that it is a so-called phishing email, go directly to Report phishing.
Download message
1. Click on the email you want to download.
If you want to keep a copy of an important email, such as a booking confirmation, receipt, invoice, or important conversation, click the three horizontal dots in the upper-right corner of the message, and select Download message.
2. Find your downloaded email
Once you click Download message, a download indicator will appear in your browser, showing that the email is being downloaded.
Find the saved email in your device's Downloads folder or in the download history of your browser. The email is saved as an .eml file, which you can open with a compatible email application.
This allows you to keep a copy of the email on your device, even when you're offline.
From time to time you might need to print your emails. If you cannot find the "Print" function in your webmail interface, be aware this is only available in the "No split" layout.
- Click on the email you want to print.
- Click on the three dots and select Print.
- Confirm in the print window of your browser.
Block this sender
Do you often receive unwanted emails from a certain sender and unsubscribing from their newsletter list has not been successful? Then use this function to create a filter with just one click. It deletes future incoming emails directly, without it going to your trash folder.
- Click on the email whose sender you want to delete directly from your inbox.
- Click on the three dots and select Block this sender.
- Click Block and a filter will be created that will immediately delete the unwanted email in the future.
- If you want to remove the filter at a later time, find the created filter under Settings > Filters and click Remove within the filter.
Report phishing
You have received an email and you are sure that it is a phishing email? Then simply use our "Report phishing" feature.
- Open the email that contains the suspicious link, click on the three dots > Report message.
- Select "Phishing" in the drop-down menu, tick the box next to "By proceeding, I authorize the StartMail team to access the contents of this message" and confirm sending the email by clicking Report as phishing.
- Your email was send successfully, when you see this confirmation.