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Advanced Email Features

This article describes the following advanced functions in the three point menu of the editor.

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View source

Sometimes you are unsure whether an email is from a given sender or not. A glance at the email's header can help in this case.

  1. Click on the email you want to inspect.

    three dots EN 2.png
  2. Then click on the three horizontal dots in the editor window and open View source.

    three dots EN 3.png

  3. Now you can see the email's complete source text. In this case, the email supposedly came from PayPal, but PayPal is not mentioned in the return path.

    three dots EN 4.png

    If this step reveals that it is a so-called phishing email, go directly to Report phishing.

Print

From time to time you might need to print your emails. If you cannot find the "Print" function in your webmail interface, be aware this is only available in the "No split" layout.

 

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  1. Click on the email you want to print.

  2. Click on the three dots and select Print.

    three dots EN 6.png
  3. Confirm in the print window of your browser.

 

Block this sender


Do you often receive unwanted emails from a certain sender and unsubscribing from their newsletter list has not been successful? Then use this function to create a filter with just one click. It deletes future incoming emails directly, without it going to your trash folder.

  1. Click on the email whose sender you want to delete directly from your inbox.

  2. Click on the three dots and select Block this sender.

    three dots EN 7.png
  3. Click Block and a filter will be created that will immediately delete the unwanted email in the future.

    three dots EN 8.png

  4. If you want to remove the filter at a later time, find the created filter under Settings > Filters and click Remove within the filter.

    three dots EN 9.png

Report phishing


You have received an email and you are sure that it is a phishing email? Then simply use our "Report phishing" feature.

    1. Open the email that contains the suspicious link, click on the three dots > Report message.

      Report message 1.png

    2. Select "Phishing" in the drop-down menu, tick the box next to "By proceeding, I authorize the StartMail team to access the contents of this message" and confirm sending the email by clicking Report as phishing.

      Report message 2.png
    3. Your email was send successfully, when you see this confirmation.

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