Your recovery email address is used to send a password recovery email in case you lose the password of your StartMail account.
How to change your recovery email address
- Click on Settings.
- Click on Change recovery email address.
- Enter your new recovery email address, your StartMail account password, and click on Submit.
- A verification email will be sent to the email address you entered.
- Click on the link inside the email that was sent to your new recovery email address. Enter the password of your StartMail account and click on Confirm.
- You have successfully changed the recovery email address of your StartMail account.
Why do I sometimes see a recovery email address screen?
We will occasionally show you a reminder to confirm or set a recovery email address when you log in to your account. We do this to confirm that:
- You have set a recovery email address.
- The recovery email address is still accurate.
We show this to remind you of your recovery email address or recovery code and help keep it up-to-date. While we understand that this might be annoying, there is no way you can recover your StartMail account if you do not have a verified recovery email address or recovery code that you can access.