Filters can be used to move incoming messages to certain folders. These can be used for several purposes:
- Moving messages addressed to an alias to a specific folder.
- Getting rid of certain spam messages if the spam filter is not detecting these messages properly.
Filters are also active if you do not use our webmail, but are accessing your email message through an email client.
Create a filter
- Go to Settings in the top menu.
- Go to Filters in the left menu.
- Click on Add Filter.
- Set the properties for the filter and click on Create filter.
In this example we want to automatically filter messages that contain the words "your data" in the subject line to our Privacy folder:
- If: Indicate on which email field it should act. The possible selectors are From, To, CC, To or CC and Subject.
- contains: Indicate what the selected property should contain. If you want to filter on an email address you enter the email address here.
- move to folder: Select the folder you want the message to be moved to.
- The filter has now been created.
Editing a filter
- Go to Settings in the top menu.
- Go to Filters in the left menu.
- Click on Edit next to the filter you want to edit.
- Make the desired changes to the filter, then click Save filter.
Deleting a filter
- Go to Settings in the top menu.
- Go to Filters in the left menu.
- Click on Remove next to the filter you want to delete.
- Confirm the action by clicking Remove filter once more.
Filter priority
Incoming messages might match on multiple filters. A message could match both on the From address and the Subject. In that case: which one should go first? For this reason, filters are carried out in order (top to bottom). You can move this order. Use the arrows to the left of the filters to change the order.
- Go to Settings in the top menu.
- Go to Filters in the left menu.
- Click on the arrow keys to the left of the filters to change the priority.