Filters

This article will guide you through creating Filters.

Watch our how-to video (hosted via our website) or follow the written instructions below.

Filters can be used to move incoming messages to certain folders. Filters can be used for several purposes.

• Moving messages addressed to an alias to a specific folder.
• Getting rid of certain spam messages if the spam filter is not detecting these messages properly.

Filters are also active if you do not use our webmail, but you are accessing your email message through an email client.

• Create a filter
• Edit a filter
• Delete a filter
• Filter priority

Create a filter

1. Go to Settings in the top menu.
   
   
   
   
2. Go to Filters in the left menu.
   
   
   
   
3. Click on Add filter.
   
   
   
   
4. Set the properties for the filter.
   Available options are:
   
   IF: According to which criterion should the e-mail be filtered?
   
   
   
   match type: What conditions should be met? Please note here that "is" creates a very strict filter. If you notice that emails with an "is" operator are not being filtered correctly, please change it from "is" to "contains".
   
   
   
   value: What words should the e-mail contain exactly?
   
   
   
   action: What should be done with the email?
   
   
   
   target folder: Where should the email be moved to?
   
   
   
   
5. Click on Create filter.
   
   
6. The filter has now been created.

Edit a filter

1. Go to Settings in the top menu.
2. Go to Filters in the left menu.
3. Click on Edit next to the filter you want to edit.
   
   
   
   
4. Make the desired changes to the filter, then click Save filter.
   
   

Delete a filter

1. Go to Settings in the top menu.
2. Go to Filters in the left menu.
3. Click on Remove next to the filter you want to delete.
   
   
4. Confirm the action by clicking Remove filter once more.
   
   

Filter priority

Incoming messages might match on multiple filters. A message could match both on the From address and the Subject. In that case, which one should go first? For this reason, filters are carried out in order (top to bottom). You can move this order. Use the arrows to the left of the filters to change the order.

1. Go to Settings in the top menu.
2. Go to Filters in the left menu.
3. Click on the arrow keys to the left of the filters to change the priority.