Aliases in a Custom Domain Account

This article will guide you through creating Aliases in a Custom Domain Account.

Aliases with a Custom Domain can be created and managed in Manager accounts only.

In brief, an alias allows you to send and receive email at an email address different from your main StartMail account address. StartMail aliases in a Custom Domain Account (CDA) end with @use.startmail.com, but they can also end with your own domain. As a result, an email alias will look similar to the format: your_email_alias@use.startmail.com OR your_email_alias@yourdomain.com.

• Alias types

• Create a Burner alias

• Create a Custom or a Quick alias

• Edit an Alias

• (De)activate an alias

• Delete an alias

• Filtering aliases
• Sorting aliases

Alias types

You can create three different types of aliases:

1. A Burner alias, where the address name is system-generated and the Alias is automatically deleted after one hour.
2. A Custom alias, where you choose your own address.
3. A Quick alias, where the address name is system-generated.

There is no limit to the number of Custom and Quick aliases you can create. Only one Burner alias can be active at a time. Please note that emails sent to and from aliases will appear in your account's Inbox and Sent folders, just like emails sent to or from your main email address. Aliases do not have their own folders, although you can create a filter so incoming messages can go to a specific folder.

Why use an alias? 

• Burner alias: A Burner alias is very similar to a Quick alias with the difference that it can be created faster and is automatically deleted after one hour.
• Custom alias: Data leaks have unfortunately become common. If you need to register with your email address somewhere, for instance for registration for an online message board, you might want to sign up using a custom alias. If your email address ever leaks and spammers get to it, you can simply deactivate or delete the alias and senders will get a bounce back message.
• Quick alias: Let’s say you want to purchase something online (concert tickets, for instance) that requires registration. You don’t want to share your personal details, but you also don’t want to deal with the hassle of managing a separate account. By using a quick alias, once it expires, the vendor cannot spam you. Your inbox stays spam-free!

Create a Burner alias

1. 1. Click on Aliases in the top menu.
      
      
   2. Click Generate to create a Burner alias.
      
      
      
   3. A Burner alias will instantly be created. You can copy it and see how long it will still be active.
      
      
      
   4. If you want to create a new Burner alias, you can click Delete and generate new
      
      The current Burner alias will be deleted by this action and not be available anymore.
      
      

Create a Custom or a Quick alias

1. Click on Aliases in the top menu
   
   
   
   
2. Click Custom aliases and then Create Custom alias
   
   
   
   
3. Enter following information:

• Your alias: StartMail generates the first part of your alias. Choose the domain you want your alias to end with.

• Display name (optional): Enter the name you want to be displayed with the alias address.

• Note (optional): Enter a note for this alias.

• Expiration: Select the expiration time of your alias to "1 Hour", "1 Day", "1 Week", "1 Month" or take "None" if you do not want it to expire.
  
  And click on Create alias.
  
  

Create an alias from compose view

It is also possible to create an alias directly when composing a message.

1. Click on the Create alias link on the Compose screen.
   
   

2. The steps are the same as when creating an alias from the Settings menu.

3. After you have created the alias, it is automatically selected as the address from which you will send your message.

Edit an alias

1. Click the Edit button to the right of an alias.
   
   
   
   

2. On the next screen, change the Display name, Note and/or expiration time. Click Update alias to save your changes.
   
   

(De)activate an alias

1. Under Aliases > Custom Aliases, click the toggle on the left side of the alias address. This is a temporary setting, and the alias can be reactivated by clicking on the toggle again. When set to OFF, senders will receive a bounce back or undeliverable message.
   
   

Delete an alias

1. Click on the trash can icon to the right of the alias you want to delete. Once an alias ending in @use.startmail.com is deleted, it can never be used again. The deletion is a permanent action. Senders will receive a bounce back or undeliverable message.
   
   

2. Be aware that there is a difference between aliases with your own domain and aliases with the @use.startmail.com domain. While an @use.startmail.com alias will be deleted irrevocably, an alias with your own domain can be created again with the same address. Email sent to a deleted alias will no longer be delivered to your mailbox. Confirm your action by clicking on Delete.
   
   
   
   

Filtering aliases

If you are using a lot of aliases, you may want to filter them. Click on Filter by on the top right of the Aliases > Custom Aliases page. Select the appropriate filters.

Sorting aliases

Sort your aliases by creation date (ascending/descending) or alias email address (ascending/descending).