The easiest way to transfer messages from one account to another (such as StartMail) is through IMAP and email clients like Thunderbird, Outlook, Mac Mail, etc, but you can also use our Email and Contacts migration tool. To migrate the emails via your client, please follow the instructions:
- Open one of the listed email clients.
- Create an IMAP connection for your StartMail account and set up your StartMail account in your mail client. Instructions on how to do so can be found here.
- In order to copy your messages from your other email address, you must have your other email address set up in the email client as well. If this is another StartMail address you can follow the same instructions. Alternatively, if this is a non StartMail address, please ask the email provider for further instructions. Instructions for some of the most common email providers can be found below.
- When you have both email addresses set up in your mail client, copy all messages by bulk selecting the messages you want to export, then right click and select Move to, select a folder in the StartMail email address you want to move the messages to.
Contacts can also be migrated manually by a vCard file.