Create a Personal Account

This article will show you how to create a StartMail Personal Account. Personal accounts always end with @startmail.com.

Watch our how-to video (hosted via our website), or follow the written instructions below.

Since this video was created, we have updated and improved the StartMail User Interface and introduced new subscription plans and features. While the video may show slight differences, the information in this Support article is current and accurate.

Please note that for an account with your own domain, you must already own that domain.

Important: While creating a StartMail account, you will be shown a one-time recovery code which you can use to recover your StartMail account in case you lose your password (see step 9). After you create your account, please set up a recovery address and confirm it as well. Your account can only be recovered with a validated recovery method in case you lose or forget your password.

To create a Personal account, go through the following steps.

1. Navigate to https://startmail.com, scroll down and click on Try it free for 7 days.
   
2. In this article we describe the process for creating a Personal Account. Click below "Personal" on Try it free for 7 days.
   
   
3. Enter your account details:
   
   
   • Email address: Fill in your desired StartMail email address. It will automatically indicate if the email address is available.
     
     
   • Display name: This is the name your recipients will see when they receive a message from you.
     
     
   • Password: Enter this twice for your new StartMail account. There is no predefined number of characters or special characters that is required for your password. However, it is required to set either a Good or Strong password. StartMail will automatically indicate the password strength when you are entering it.
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     Click on the Next button.
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4. An additional screen is shown with an explanation of why we need your payment details. Learn more about why this is required or click on Next to proceed.
   
   
5. Select your billing country from the list of countries and click on Next.
   
   
   
   
6. Enter your card details (or select PayPal) and click on Next.
   If you want to pay with Bitcoin instead, please send a message to support@startmail.com.
   
   
   
   
7. Read and agree with the Terms of Service and the Privacy Policy, then click on Subscribe to start your trial.
   
   
   
   
8. You will need to wait a few moments while your account is being created. This is indicated by a progress bar. Next, you will be shown your one-time recovery code. Store this code safely because this code is used to recover your StartMail account in case you lose your password. Please note that StartMail cannot generate or send this code to you again. Confirm you saved the one-time recovery code and click on Go to inbox.
   
   
   
   
9. You are redirected to your Inbox where you have full functionality of your StartMail account!
   
   

Add one additional domain

1. 1. If you want to add your own domain to your Personal account, go to Settings > Domains and click Add Domain + in the top left hand corner. You cannot add more than one domain to your Personal Account.
      
      
      
      

   2. Enter the additional domain you want to add to your account. This domain must also be owned by you, and you will need access to the DNS settings so that you can verify the domain.

      Click Add.

      
      
      
      
   3. To be able to send and receive email from the new domain, transfer all the entries shown to the DNS settings of your domain host.
      
      
      
      
   4. Once each entry has been successfully added, the status of the entry will change from "Missing" to "Added".
      If an entry could not be added successfully, a more detailed description will appear in the status area when you hover over the .
      
      
   5. Once you have successfully set up the domain in your StartMail Account, you will also be able to set up alias addresses with this domain.
      
      

Again, be sure to save your one-time recovery code where you can find and retrieve it, and we also suggest that you set up a recovery method with an email address to have a second method of recovery.

Now, read our articles on how to compose an email or migrate to your StartMail account!