In order to migrate your emails from a different email provider to StartMail, you can use our ShuttleCloud service.
With the ShuttleCloud service you can:
- migrate emails/contacts from a Provider like GMail, Outlook or Yahoo
- migrate emails from another StartMail account
You can also do it manually by following the instructions from this article: Transitioning to your new StartMail account
ShuttleCloud is a cloud-based data migration software intended to be used for importing emails. ShuttleCloud is committed to ensuring the integrity, privacy, protection and security of user data by using the highest encryption standards SSL AND OAuth. This is to ensure the security of your emails when migrating. We currently support up to 10 GB of Storage space.
ShuttleCloud Service:
Migrate from a different Provider
- To start your migration, click on Settings > Migration > Start Migration.
- Enter your StartMail password and click on Generate migration access code.
- Copy your migration access code and click on Go to migration portal.
- Click on Start.
- Choose the email provider that you wish to migrate from.
- You will then be asked to put in your account name account that you selected to migrate. Depending on the selected account, you might be redirected to sign in.
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Click on Allow to give ShuttleCloud permission to access your account.
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The source email address you would like to migrate from is automatically added, click on "Next".
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Enter your StartMail address and the Migration access code you generated and copied in Step 3.
Click on Next.
- Select, if you want to migrate "Email", "Contacts" or "Both" and click "Start Migration".
- Click on Check migration status to be redirected to your StartMail account.
- On the "Checking status" page in your StartMail account you will see the progress of the migration.
- When the migration has been completed, you will see the Congratulations screen.
If you don´t want to Start another migration, we suggest to Go to the IMAP settings and remove the device "data-migration".
- An email will be sent to your StartMail inbox, once the migration has been finished.
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Now you will find your migrated emails in a designated folder in your Inbox.
12. And your contacts can be found in a designated folder in Contacts.
Migrate emails from another StartMail account
Please be aware: At this point, it is not possible yet, to migrate contacts from another StartMail address. But this can be done manually by importing contacts.
- To start your migration, click on Settings > Migration > Start Migration in your destination account you want to migrate your emails to.
- Enter your StartMail password and click on Generate migration access code.
- Copy your migration access code and click on Go to migration portal.
- Click on Start.
- Click on Other, if you want to migrate from another StartMail account and enter the StartMail address, you want to migrate FROM. The password you have to enter here will be received by creating an IMAP connection within the StartMail account you entered on this page. To do this please follow the steps in the following article:
Configure a trusted device / IMAP password
Then click on Next. -
Enter your StartMail address and the Migration access code you generated and copied in Step 3.
Click on Next. - Select Emails and click "Start Migration". Importing contacts from a StartMail account to a StartMail account via ShuttleCloud is not supported at this point.
- Click on Check migration status to be redirected to your StartMail account.
- On the "Checking status" page in your StartMail account you will see the progress of the migration.
- When the migration has been completed, you will see the Congratulations screen.
If you don´t want to Start another migration, we suggest to Go to the IMAP settings and remove the device "data-migration". - An email will be sent to your StartMail inbox, once the migration has been finished.
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Now you will find your migrated emails in a designated folder in your Inbox.